FULFILMENT BY AMAZON
Multi-Channel Fulfillment
Scale your ecommerce fulfilment with our trusted 1 and 2-day delivery speeds.
Why MCF?
With Multi-Channel Fulfillment (MCF) you improve customer experience with faster delivery and simplified operations. Store your inventory in our warehouses, and lower your fulfilment costs with Amazon’s competitive rates and scalable capacity.
Fast, trusted fulfilment
Leverage the same delivery speeds as Amazon Prime with 1-day, 2-day, or standard (3-5 business day) delivery options.
Simplified operations
Manage your online business from a single inventory source. Get product closer to customers with automatic inventory placement across Canada, and let us take care of fulfilment.
Unbranded packaging
Orders are shipped in unbranded packaging, which does not contain any Amazon branding.*
*Unbranded packaging is available for sortable inventory that does not exceed 45.72 x 35.56 x 20.32 cm and/or 9 kg. Packaging materials – including boxes and tape – do not contain Amazon branding. You can also choose which of your orders ship in unbranded packaging at no additional fee by selecting ‘ship only in unbranded packaging’ option on the order creation page.
Connect to other ecommerce channels
Use API plugins to connect your MCF inventory to all of your ecommerce channels, including Shopify, WooCommerce, 3dcart, and Magento.
Leverage multi-channel listing software
Multi-channel listing software connects your various selling channels to MCF so that you can manage product listing and fulfilment from a single location using integrators like Channel Advisor, Shipstation, Orderhive, Sellbrite, Skubana, and more.
Predictable, competitive pricing
Keep costs low with our simple, predictable pricing. One fee for pick, pack, and ship. Free to get started and only pay when you ship.
How MCF works
Step 1
Ship your inventory to our fulfilment centres using your own transportation or Amazon’s discounted carrier rates.
Step 2
Customers place their orders on your ecommerce sales channel (e.g., your website, or other marketplace).
Step 3
Based on the ship speed you choose, Amazon fulfills your orders at 1-day, 2-day, or standard shipping.
Pricing
MCF fees apply to domestic orders placed on sales channels other than Amazon.com. For information about international pricing, see FBA Export fees.
Product examples
Product type
Product size
Dimensions
Unit weight
Dimensional weight
Shipping weight*
Standard
shipping
Expedited shipping
Priority shipping
Book
Standard sized media
21.33 cm x 13.71 cm x 2.54 cm
0.499 kg
0.149 kg
1,000 gram
$7.91
$10.07
$17.48
Digital camera
Standard size non media
13.71 cm x 13.71 cm x 6.62 cm
0.3856 kg
0.249 kg
500 gram
$8.57
$10.73
$18.08
Keyboard and mouse
Oversize non media
51.81 cm x 16 cm x 4.57 cm
0.8618 kg
0.758 kg
1,000 gram
$15.91
$18.07
$25.48
Solar panel
Oversize non media
110.49 cm x 71.50 cm x 7.18 cm
10 kg
11.344 kg
12,500 gram
$35.98
$40.84
$49.63
*Shipping weight is the greater of the two weights (unit weight or dimensional weight) plus 10% dunnage, and round up to the nearest 500 gram.
As entrepreneurial sellers, we often spend too much valuable time navigating complex transport and fulfilment issues. A seller’s focus should be on the brand and the customer. Amazon MCF allows you to easily navigate this complex environment, while supporting you with one of the most robust infrastructures available today.Jeremiah CurversCo-Founder & CEO | Polysleep
Frequently Asked Questions
Get answers to the frequently asked questions about Multi-Channel Fulfillment.
Do I need to be an Amazon seller to use Multi-Channel Fulfillment?
An Amazon Seller Central account is required to use MCF, but you are not required to sell items in an Amazon store.
Can I use my current FBA inventory to fulfill Multi-Channel Fulfillment orders?
If you are an existing Amazon seller using FBA, your inventory will serve both Amazon customers and customers from your MCF sales channels.
What packaging does Multi-Channel Fulfillment orders use?
Most MCF orders ship in Amazon-branded packaging. We are actively working on enabling unbranded packaging for all MCF orders.
What ship speeds does Multi-Channel Fulfillment offer?
Sellers can select Standard (3-5 business days), Expedited (2 business days) and Priority (1 business day) shipping speeds. These are the same shipping speeds offered by FBA for Amazon customers.
How do I sign up for Multi-Channel Fulfillment?
If you’re new to selling on Amazon sign up here. If you currently sell with FBA, get started here.
Does Amazon customer service handle Multi-Channel Fulfillment orders?
Sellers are responsible for providing customer service for their MCF orders. This includes handing requests for replacements, refunds, and returns.
How are Multi-Channel Fulfillment returns processed?
You can choose to return items back to Amazon fulfilment centres, or follow your existing returns process.
How do I track my Multi-Channel Fulfillment orders?
MCF Sellers and their customers can visit the Swiship tracking website with their MCF tracking number to find real-time updates for their shipped packages regardless of carrier.
Can I use Multi-Channel Fulfillment to fulfill international orders?
Currently, MCF only supports international fulfilment for media products such as books, music and movies.
MCF is also available in the following countries:
Just have a few items to sell?
Important Notice for International Sellers
As an international seller there are important steps you must take before selling on our Amazon.ca store to ensure a great experience for you and for customers.
Please read this important information for international sellers for more details of your obligations as a seller on Amazon.ca.
As an international seller there are important steps you must take before selling on our Amazon.ca store to ensure a great experience for you and for customers.
Please read this important information for international sellers for more details of your obligations as a seller on Amazon.ca.
© 2022, Amazon Services LLC.
