FULFILMENT BY AMAZON
Save time and help grow your business with FBA
Free shipping, storage, removals, and returns
Try Fulfilment by Amazon now and get free shipping to an Amazon fulfilment centre, free storage, free removals, and free return processing with the FBA New Selection program (conditions apply).
Let Amazon pick, pack, and ship your orders
You sell it, we ship it. Amazon has one of the most advanced fulfllment networks in the world. With Fulfilment by Amazon (FBA), you store your products in Amazon's fulfilment centres, and we pick, pack, ship, and provide customer service for these products. FBA can help you scale your business and reach more customers.
Get started with FBA
Fulfilment by Amazon can help eliminate your fulfilment headaches and help you scale your business.
Step 1
Set up FBA
Step 2
Create your product listings
Once you add your products to the Amazon catalog, specify FBA inventory.
Step 3
Prepare your products
Prepare your products for safe and secure transportation to a fulfilment centre, according to Amazon packing guidelines and shipping and routing requirements.
Step 4
Ship your products to Amazon
Create your shipping plan, print Amazon shipment ID labels, and send your shipments to Amazon fulfilment centres. Learn more about sending inventory to Amazon.
Once Amazon receives your products at the fulfilment centre, they are available for customers to buy. Visit Seller Central Help to learn about how to manage FBA orders.
SELLER SPOTLIGHT: KAHILI CREATIONS
As long as I have my tools and materials, I can depend on FBA to keep my income constant.Marcia Asuncion RicchiutiKahili Creations
The benefits of FBA
Your products are eligible for Amazon Prime FREE Two-Day Shipping, FREE Shipping, and more.
Prime members love FREE Two-Day Shipping, and all Amazon.com customers can get free shipping on eligible orders. When you list products for FBA, they are eligible for free shipping, too. Qualified FBA listings are displayed with the Prime logo, so customers know that Amazon handles packing, delivery, customer service, and returns.
Customers get Amazon's trusted customer service and returns.
FBA leverages the Amazon customer service network stretching around the globe, managing customer inquiries, refunds, and returns for your FBA orders.
- FBA customer support: Customers can contact our customer support via phone or email, day or night. This service is provided at no extra charge to you, with the exception of the Returns Processing Fee for select product categories. When you use FBA, your time can be spent growing your business or taking a vacation, rather than managing customer service
- FBA returns: For orders from the Amazon.ca website that Amazon fulfills, we will manage all customer service associated with fulfilment of your FBA products. Our Online Returns Centre provides customers with help pages and details about how to contact us in case of concerns. If the customer wants to return a product, we direct them to our convenient Online Returns Centre. Read more about FBA policies regarding Customer Returns for Orders Placed on Amazon.ca.
Our services let your business scale quickly
Our fulfilment centres are built with your inventory in mind, and there's no minimum for the number of products you send. We handle the details to save you time, so you can focus on your business. FBA’s specialized services can help you grow your business without new investments in capital or staffing:
- Multi-Channel Fulfilment: Sell from your own or third-party ecommerce sites, with Amazon picking, packing, and shipping to your customers.
It's cost-effective
Pay as you go—you are charged for storage space and the orders we fulfill. The cost of shipping is included in your fees, with no extra charge for Amazon Prime FREE Two-Day Shipping and free shipping on eligible orders. Fees for Selling on Amazon and optional services may apply.
FBA storage and fulfilment fees
Inventory storage fees
Charged for all items stored in an Amazon fulfilment centre, and based on your daily average volume of inventory measured in cubic feet. See how to determine the product size tier for your items.
Long-term storage fees
Assessed monthly for all items stored in a fulfilment centre for more than 365 days. Maintaining sound inventory health can help you avoid long-term storage fees.
Fulfilment fees
Charged per unit for picking and packing your orders, shipping and handling, customer service, and product returns. Use the FBA revenue calculator to estimate fees and see how to preview your fees.
Unplanned services fees
Charged when inventory arrives at a fulfilment centre without proper preparation or labeling, making unplanned services required.
Removal order fees
You can have Amazon return or dispose of your inventory in a fulfilment centre for a per-item fee.
Returns processing fees
Charged on orders when Amazon provides a customer with free return shipping.
Learn more about the cost of FBA. Use the Fulfilment by Amazon Revenue Calculator on Seller Central to estimate your FBA fees.
FBA inventory management
Use the tools in your seller account to list products, create shipping plans, send in shipments, track and monitor your shipments, and remove inventory from Amazon fulfilment centres.
Inventory Performance Dashboard
Your Inventory Performance Dashboard displays your Inventory Performance Index (IPI) score, along with key influencing factors. Be sure to check your IPI score regularly—a low score could lead to overage fees and limit your ability to send more inventory.
Manage excess inventory
Optimize your inventory levels by knowing when to mark down or remove your products. Monitor detailed information about storage fees, opportunities to drive sales, and suggestions to help improve returns on your inventory.
Track inventory age
Improve sell-through rates and avoid long-term storage fees. Use Inventory Age tools to understand how much inventory you’re holding, and see how long it’s been in fulfilment centres.
Fix stranded inventory
Keep your listings active by including necessary pricing and condition information and resolving errors. If your inventory is in fulfilment centres without an associated active listing, it’s not available for purchase.
Restock inventory
Keep your best-selling inventory in stock with personalized restock recommendations. You can also adjust for future promotions and seasonal demand patterns. Track your inventory and supplier orders so that you’re prepared to meet product demand.
Help grow your business with Fulfilment by Amazon
Important Notice for International Sellers
As an international seller there are important steps you must take before selling on our Amazon.ca store to ensure a great experience for you and for customers.
Please read this important information for international sellers for more details of your obligations as a seller on Amazon.ca.
As an international seller there are important steps you must take before selling on our Amazon.ca store to ensure a great experience for you and for customers.
Please read this important information for international sellers for more details of your obligations as a seller on Amazon.ca.
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